11/19/2023 0 Comments Airtable api javascript voiceflowWe've created two step-by-step video tutorials for using the Airtable GET and POST requests in Voiceflow. Ready to give these Airtable integrations a go? Start from scratch on the canvas or use this Mood Tracker template project that features an Airtable database GET and POST request. From IVR to web chat, an integrated Airtable database adds conversational depth and context for the user. No matter the use case, deploying the API step is another way that conversation designers can rethink experiences across any channel. CxD teams are no longer reliant on developers to execute their API vision - and all the necessary code lives under the hood of the exported Voiceflow project file. Deploying a budget assistant linked to an Airtable base can make it painless to record and check finances.įor conversation design teams, it's also important to note that adding the API step in the design and prototype stages can vastly improve developer hand-off. The problem is that this isn't scalable because it means I'll get myself into callback-hell. The best I've been able to do so far is execute a bit of code in the done() callback of their API. □ Small Business Budgets: Manually entering data or searching through spreadsheets for information is a time sink for small business owners - not to mention a poor user experience. Problem is, I'm failing to achieve this because of the asynchronous nature of the API and my lack of understanding. Most of all, data integrity exists as there is one source of truth. An Airtable base can be updated as needed, while the assistant will always have access to accurate product listings. □ Consumer Product Catalogs: SKUs are constantly changing based on season, inventory, and trends. How do you feel today? What was my mood last week Monday? An Airtable base integration makes this functionality a breeze. □ Personal Tracker: A personal tracker relies on daily, consistent information that can be recorded and accessed later by the virtual assistant. Here are a few examples of how you can use Voiceflow and Airtable in your next project: And although the to-do or task list is a foundational example in conversational AI, the use cases are endless. Using a tool like Airtable, custom variables can be pulled, tracked, and/or communicated across an experience. Using a database with your conversation designs inherently makes your experience more malleable. Unsuccessful Capture response JSON parsing. This provides superior design and management flexibility over hard-coding responses or data directly into a project. In your Airtable API step, confirm that both the 'content-type' and 'authorization' sets of values are in the headers section of the API step, not the parameters section. Integrating with an Airtable base means the database tool is directly tied to a projects core steps and variables. Allowing your experience to pull and push data to a single source of truth, and make it easier for team members to add/remove data from your experience over time. The API step on the Voiceflow canvas can be a designers best friend. Using an external database of any kind is a great way to ensure your experience scales as your data does. As experiences get inherently more customized or scaleable, it's important to have a data system that scales with it. Create a single source of truth for scaling - Most importantly, Airtable is a solid segue into a content management system.Prototype experience of assistant pulling data from Airtable.
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